What Our Clients Say

I called in TechKnowSolve to resolve a database-connection problem at one of my clients. When I migrated the XYZ database to a new server, I couldn't get the XYZ workstations to connect with the XYZ server. I thought it was probably a SQL Server issue but was wondering whether it was due to problems with Windows Server 2008. After trying many things without success and not getting a resolution from XYZ tech support, I figured it was time to call in a SQL Server expert.
In a two-minute phone call, Lis Baccigaluppi pinpointed the issue: a SQL Server connection failure. Then she remoted into the server, changed some settings in SQL Server Configuration Manager, tested the connection -- and solved the problem in 10 minutes! What a relief to have the problem solved! And what a pleasure to work with Lis! Next time I'll call her in at the beginning.

Katharine Babad, Owner, Computers Without Tears

TechKnowSolve has been extremely knowledgeable, courteous, and responsive to all my questions. Lis set the tone by returning my first phone call when she was heading out of town for a few days. She struck me as a very responsible person, wanting to let me know that they were interested in whatever work I needed done and not wanting me to wait until the following week for a return call. That was BIG points in my book.
Lis and Mary have offered information that assisted in helping me in other matters outside the scope of our consulting agreement. They were timely, ahead of schedule and the end product (at this point) was better than what I imagined. Cost, schedule and performance was exceeded!

A. Suzanne Morrison, Logistics Etc LLC, Portland, Oregon

TechKnowSolve always worked above and beyond what was agreed upon. They worked very quickly and professionally. When other issues came up, TechKnowSolve always helped in getting resolution or was able to get us connected to someone who could. Thank you for all your hard work!

Shirley White, Hometown Furniture Center, Lebanon, Oregon

Mary was asked to design a custom training course for our credit union. She did an outstanding job and was very agile during the course. She's a great communicator and uses her resources very well to achieve superior results.

Top Qualities: Personable, Good Value, On Time

Russ Peters, Webmaster, Red Canoe Credit Union

We were given the assistance and information we needed, in a timely and professional manner. Honesty played a big role in our requests, and we feel that we were given that as well.

Specialist, Government Agency, Beaverton, Oregon

I am a novice in the use of a database. My lack of knowledge prevented me from even asking questions about a database. Having someone on the front end to throw out questions about what is needed in a database is really helpful. I was really glad that TACS opened a door for me which led to you. I would highly recommend your services to others who might have problems and questions about databases and software.

Patty Rinehart, The Rinehart Clinic, Wheeler, Oregon

You're doing a great job in my opinion. Keep up the good work!

Ron Duffy, Laser Cutting Services, Lake Oswego, Oregon

I appreciated that Lis...delivered the product when she said it would be done. It is so hard to find people who will actually do what they say.

Judy Alley, SnowCap Community Charities, Portland, Oregon

Lis is easy to work with, asks the right questions to find out your needs, presents different options for solving problems so you can weigh the monetary cost versus the practical benefit. My computer knowledge is limited and Lis was patient and willing to clarify confusing areas. Throughout the process, I felt that we were working together to come up with the best way to meet our specific needs.

Office Manager, Nonprofit, Portland, Oregon

Excellent service. Excellent response to issues and requests.

Andy Potter, Multnomah County Sheriff's Office, Portland, Oregon

I was pleased with the work Lis provided. Lis fixed the agreed upon problems in an efficient manner, well before the deadline date she set for herself. I don't have any suggestions for improvement based on my working relationship with her thus far.

Grants Assistant, Nonprofit Foundation, Portland,Oregon

Lis did an excellent job of helping our volunteer to upgrade the work he had done. Lis is very knowledgeable; however, more important, she has an excellent way of imparting her knowledge to others.

Barry Childs, Africa Bridge, West Linn, Oregon

Thank you, Thank you, Thank you! You saved me many hours of frustration. I have already used several things I was taught in class. I have been using the new template we designed.

Vonnie Ballew, Legacy Health, Portland, Oregon

TechKnowSolve

Software and Database Solutions

What Our Clients Say